PaidUp Invoices Support

Help and answers for creating invoices, getting paid, and chasing overdue payments.

Getting Started

When you first open PaidUp, a quick setup asks for your business name, default currency, and (optionally) a payment link. You can change all of it later in Settings.

From the home screen, tap + New Invoice, choose or add a client, add line items (the total updates as you type), then Save as Draft or Save & Send to generate a PDF and share it.

Frequently Asked Questions

How do my clients pay me?

PaidUp does not process payments. You add your own payment links or handles (PayPal, Venmo, Cash App, Zelle, bank details, and more) in Settings → Payment Links, and PaidUp prints them — plus a scannable QR code — on your invoice. Clients pay you directly through whichever method you prefer.

How do reminders work?

When an invoice passes its due date it's flagged Overdue and appears under "Needs a nudge" on the dashboard. With Pro, PaidUp also sends you a private, on-device notification on a schedule so you remember to follow up. PaidUp never messages your clients automatically — you review and send every reminder yourself.

What does Pro include?

Automated reminder schedules, custom logo and PDF templates, multiple payment links, deposits and late-fee fields, bulk CSV/PDF export, recurring invoices, and multi-currency. The free tier has no invoice limits — create and send as many as you like.

How do I restore my Pro purchase?

Go to Settings and tap Restore Purchases. Your Pro access is tied to your Apple Account.

Is my data private?

Completely. All your data stays on your device — there's no account, no login, no servers, no ads, and no analytics. See our Privacy Policy.

How do I export or delete my data?

Use Settings → Export all data to save a CSV plus a PDF of every invoice, or Settings → Delete all data to permanently remove everything from your device.

Does it work offline?

Yes. Everything works offline except in-app purchases, which need an internet connection.

What languages are supported?

English, Spanish, Hindi, and Chinese (Simplified). To switch, go to the iOS Settings app → PaidUp → Language.

Contact Us

Need help? Email cbthrasher2020@gmail.com.

We typically respond within 48 hours.

PaidUp is an invoicing and record-keeping tool. It is not tax, legal, or financial advice.