Questions, bug reports, feature requests, or a brand, fault family, or procedure you want added to the library: reach us through the contact page and you will hear back within 2 business days.
No. Every reference entry, calculator, decision tree, and form ships inside the app. Data halls are radio hostile and access controlled, so RackWatt is built to work with zero connectivity. Emails you send from the app queue in the Outbox while offline and go out when you find coverage.
The full reference library with search, the three phase power calculator, and the delta T target calculator, free forever. Pro unlocks the complete calculator suite, the Method of Procedure execution engine with signed PDF records, the commissioning levels one through five checklists, and the full guided troubleshooting decision trees.
RackWatt Pro is a monthly or an annual auto renewing subscription. The annual plan is the best value. There is no lifetime option. Subscriptions renew until cancelled in your Apple account settings.
Open Settings inside RackWatt and tap Restore purchases while signed into the same Apple account.
The reference library grows with app updates, and requests from working technicians set the priority. Email the equipment, brand, and detail you want covered.
Everything stays on your device. No account, no server, no analytics. See the privacy policy.
Open the steps under any result to see every intermediate value, the formula, and the source. If something still looks wrong, email a screenshot of the steps; calculation reports are treated as the highest priority bug class. And remember: results are planning estimates that a qualified person verifies against the site approved design.
Yes. Set up reusable company, crew, and site profiles, and route completed documents to preset recipients such as the operations manager, environmental health and safety, the client or tenant, and the commissioning agent. A team or site license is on the roadmap.